Self-Service Portal — for your vendors, on web & mobile app

The End of “where’s my invoice?”

Every vendor gets their own self-service portal — apply to your events, pay invoices, manage bookings and keep documents current, without emailing you. On the web or in the mobile app, with one login.

Vendor accounts are created automatically with every application — nothing for you to set up.

One Login. Everything They Need.

Accounts create themselves — the portal starts working from the first application.

Every “quick question” a vendor emails you is something the portal already answers. Applications, bookings, invoices, documents and history live in one place they can reach from any device — so the questions stop arriving.

Vendor applies Account auto-created Self-service from day one
Portal · Apply & Track

Apply Once. Track Everything.

Vendors apply to your events from their portal — and watch the status change without asking you.

A vendor’s saved profile, documents and photos ride along with every new application, so applying to your next market takes minutes. And because status is right there in the portal, “any news on my application?” emails simply stop.

  • Apply to markets: your events (and their next season) are a couple of taps away — details pre-filled from their profile.
  • Live application status: Pending, Accepted or Waitlisted — visible in the portal the moment it changes, with the decision emailed automatically.
  • Manage multiple profiles: for vendors who operate under multiple trade names.
Portal · Bookings & Payments

Bookings Managed. Invoices paid.

Vendors see their bookings, pay their invoices and pull their own history — day or night.

The 9 pm “can you resend that invoice?” message retires here. Everything money-related sits in the vendor’s portal — current invoices with secure card payment, upcoming bookings, and the complete record of both, going back as far as their account does.

  • Manage bookings: upcoming market dates and booking details, always current.
  • Invoices & payments: view, download and pay by card straight from the portal — the money settles to your account as usual.
  • Booking & payment history: every past date and every receipt, self-served — no digging through your sent folder.
Portal · Profile & Compliance

Profiles and Paperwork That Keep Themselves Current

Vendors manage their own details and compliance documents — you just see green ticks.

Business details, product photos, insurance certificates, licences — the vendor owns all of it in their portal, and every application and booking draws from the same source. When something nears expiry, the portal prompts them before you’d ever have to.

  • Manage profile: business info, contact details and product photos, kept current by the vendor.
  • Compliance documents: insurance and licences uploaded once, attached everywhere they’re needed.
  • Expiry prompts: the portal nudges vendors to replace expiring documents — chasing paperwork stops being your job.

And the Portal Keeps growing.

Three additions on the way — included for every portal when they land.

Coming soon In-app messaging

Vendors message your event managers right in the portal — one thread per vendor, nothing lost in inboxes.

Coming soon Event documents

Site maps, bump-in guides and event info published straight into every vendor’s portal — one source of truth on market day.

Coming soon AI assistant

Instant answers on events, applications, bookings and payments — the question gets solved before it ever reaches you.

Questions Organisers Ask Us

Do vendors have to sign up for the portal?

No — an account is created automatically the first time a vendor submits an application to one of your events. They set a password and everything is already in there: their application, their details, their documents.

Is there a mobile app, or just the website?

Both. Vendors can use the web portal from any browser or download the LocalStalls vendor app — same login, same account, so they can pay an invoice from the couch or check their stall number on market-day morning.

Can vendors really pay their invoices in the portal?

Yes — invoices appear in the portal with secure card payment, and the money settles to your connected account exactly as it does from an emailed pay link. Vendors can also download any past invoice or receipt themselves.

What about vendors who aren’t tech-confident?

Invoices, confirmations and decisions still arrive by email with links that land straight on the right portal page — so there’s nothing to hunt for. Most vendors are paying and updating documents without help from day one.

When do messaging, event documents and the AI assistant arrive?

They’re in development now and will roll out to every account when ready — no extra setup and nothing to install. If you’d like to see previews, book a demo and we’ll show you where they’re up to.

Does the portal cost vendors anything?

No — the portal and the vendor app are free for vendors, always. It’s part of how LocalStalls keeps your market easy to apply to.

Give Every Vendor their own portal.

It’s already part of LocalStalls — accounts create themselves with the first application, on web and mobile.

LocalStalls — Market & Festival Management Software